Technical Project Manager (TPM)

Posting Date:09/18/2014

Location: New Providence, NJ or Chesapeake, VA

Department: Product Delivery

Experience Desired: 5-7 years Professional experience

Summary
The Technical Project Manager (TPM) is responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects and ensures projects are completed on schedule, within budget and meet technical requirements of the assignments. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Is expected to interact with senior level client stakeholders and provide project and technical guidance.
Responsibilities
  • Oversees all aspects of projects including estimates, requirements, development, testing, deployment, and documentation
  • Develops and manages appropriate project plans, including resource identification and allocation, budgets, timelines and milestones. Ensures communication and understanding of deadlines, assignments and objectives.
  • Performs ongoing review of program status; identifies risks. Documents program progress including implementation, timelines, issues, risks, and successes to maintain program course. Assesses results and determines and implements risk mitigation solutions as appropriate.
  • Applies knowledge of system capabilities and user requirements to identify opportunities for system functionality innovation and alternative solutions
  • Interacts with Client, Service Delivery and Account Management representatives for project status and progress. Escalates issues and risks as appropriate.
Competency Requirements
  • Outstanding leadership skills and a strong technical background are required to motivate and manage a team of onshore and offshore developers, testers and business analysts
  • Strong project management skills including project planning and organization, change and risk management, status updates, objectives and results tracking
  • Knowledge of project management methodologies including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices
  • Experience managing contractors and offshore resources
  • Knowledge of Microsoft Development tools (.NET Framework, C#, SQL Server, IIS) and/or Force.com and Informatica experience
  • Understanding of relational database concepts
  • Thorough knowledge of the development process, including specification, documentation, development, and quality assurance
  • Strong written and verbal communication skills
  • Experience supporting website applications on the windows server platform
  • Travel required as needed
Other Education, Skills, Experience Desired
  • Bachelor's degree in information technology, engineering or related field preferred or equivalent combination of education and experience
  • 5-7 years of technical project management experience
  • Strong analytical and problem solving skills
  • Strong interpersonal, leadership and presentation skills for interacting with team members and clients
  • Ability to manage large or multiple projects, handle multiple tasks simultaneously, and to switch between tasks quickly
  • Ability to deal with ambiguity and change
  • Ability to work in a team environment
  • PMP certification preferred
  • Previous experience in Pharmaceutical Industry in either promotional programs or medical education a plus

Sales Engineer

Posting Date:09/18/2014

Location: New Providence, NJ

Department: Business Development

Experience Desired: 6-8 years Professional experience

Summary
Sales Engineer works with Sales Account Executives (new clients) and Account Management (existing clients) to effectively communicate the value of AHM’s solutions and services (both functionally and technically). This includes the ability to understand customer business requirements, develop the AHM solution sales strategy, and effectively articulate and demonstrate solutions that address customer’s requirements. This role works in a fast-paced, high energy environment and candidates should be able to successfully balance multiple projects in a team selling environment.
Essential Job Responsibilities
  • Understands the customers’ requirements and challenges to establish AHM’s solution(s) as the best available
  • Present presentations and demonstrations of AHM’s capabilities and solutions, tailored to the customers’ requirements, for qualified sales opportunities.
  • Own demonstration environment(s) so that it is readily available for sales engagements
  • Own the RFP response process, including pricing and content generation as well as approval. Own solution and service related boilerplate content so that it is readily available for RFPs and Statements of Work (SOW)
  • Serves as the Subject Matter Expert for AHM’s solution and technology enhancements and responsible for communication to the organization
  • Documentation of scope of client discussions in sales process to assure proper translation of requirements from Sales to RFP to Implementation
  • Provides solution and technology training to the AHM organization as required
  • Maintain knowledge of key regulations, market trends and key business events in the Life Science Industry sector, integrating these data points into client presentations for positioning AHM products
  • Work closely with Solutions Management, Product Development and Service Delivery Organization to address specific client needs
  • Works closely with Solutions Management in development of solutions roadmap and associated market and customer-driven requirements.
  • Works closely with Marketing development and maintenance of sales collateral
Additional Responsibilities
  • Demonstrated skills and experience in creating and executing presentations
  • Support Sales process by attending industry conferences.
  • Travel 25-50%, may include international
Education, Skills, Experience Desired
  • Must possess a Bachelor's degree (B.A. or B.S.) in Marketing and a minimum of 6-8 years related experience and/or training; or equivalent combination of education and experience. Graduate degree in a related field is preferred. Related pharma experience a plus. Experience in global markets also a plus.
  • 6-8 years related experience and/or training; or equivalent combination of education and experience.
  • Must possess excellent computer and computer software skills and experience relating to marketing and sales, including but not limited to: word processing, (i.e., MS Word), database (i.e., Access), presentation, (i.e., PowerPoint), data analysis (i.e., MS Excel).
  • Strong interpersonal and communication skills. In addition the fine honed ability to synthesize complex information and to create clear messages for audiences at all levels of sophistication.
Other Requirements
  • Additional skills required include, but are not limited to: general reading, writing, and verbal communication skills; skills in scientific writing or electronic publishing desired; and the ability to coordinate interactions, events and meetings with the staff located Worldwide.
  • Demonstrated ability to lead people and get results through others. Ability to think ahead and plan over a 1-2 year time span. Ability to organize and manage multiple priorities. Problem analysis and problem resolution at both a strategic and functional level.
  • Ability to be hands-on and adapt quickly to changing demands and priorities and working within tight deadlines.

Product Manager

Posting Date:09/18/2014

Location: New Providence, NJ

Department: Global Solutions

Experience Desired: 5 years Professional experience

Summary
Product Manager will work as part of the Global Solutions team to develop and manage AHM’s product strategy and is responsible for one or more of the AHM products. For the assigned product area(s), Product Manager develops roadmap, defines business requirements, and collaborates with Product Engineering ensuring the product address the business needs and commercialization of the product. Product Manager uses inputs from various sources in developing and prioritizing business requirements and the roadmap. Candidate will have a strong background in developing and commercialization of products or solutions preferably in the Life Sciences Industry and one or more of the following areas: Event Management, Grants, Other HCP Interactions and CRM.
Responsibilities

Product Management

  • Develops product roadmap and business requirements for the product(s) assigned
  • In developing business requirements, product manager uses inputs from various sources including but not limited to:
    • Own industry and business area knowledge
    • Conducts research and gather market need
    • Collaborates with AHM account, sales, business development and implementation teams understanding the client / prospect business needs
    • AHM adapts to Customer Focused approach in developing our solution strategy. However, it is expected that product manager will have an understanding on competitor landscape and their offerings to stay ahead
    • Customer focus groups
  • Writes business requirements that clearly states the core business need and what is expected in the core product to support various clients, geographies, implementation and operational aspects
  • Collaborates with Product Engineering from requirements hand-off till the product delivery to ensure that product aligns with the business need and all the deliverables meets the stated acceptance criteria. This includes specifications review, input to acceptance criteria, review the solution and provide feedback, approve deliverables
  • Collaborates with sales, account and delivery teams in grooming the product roadmap, prioritizing the features for each release including enhancement request process

Product Commercialization

  • Develops product commercialization plan that includes:
    • Commercial material development
    • Solution Package including any documentation
    • Demonstration / Training to various organizations within AHM
    • External communication and demonstrations
  • Defines roles and responsibilities for the tasks and deliverables
  • Execute the commercialization plan
Competency Requirements
  • Strong knowledge and experience in one or more of the following areas preferably in Life Sciences Industry: - Event Management and Other HCP Interactions - Grants - CRM
  • Knowledge with pharmaceutical compliance is preferred
  • Strong knowledge and experience in the development of product and/or solutions. Main focus areas: - Business processes, requirements definition, review/verification of the product/solutions against the requirements, commercialization NOTE: Technical knowledge / experience is preferred but not a requirement
  • Knowledge on applications running on mobile devices especially iPad, iPhone and Android devices
  • Strong skills in articulating business and product requirements that can be easily understood and consumed by various teams, this includes writing business requirements and/or specifications
  • Experience / Knowledge working with various regions, business lines ( clients, business units) in order to be able to define and prioritize global requirements that can meet the needs of various customers and their business practices in various regions.
  • Product commercialization knowledge and experience is desired and is an advantage
  • Presentation skills to demonstrate and/or present the solution, roadmap to internal / external audience. Skills presenting in larger audience such as conferences is an advantage
  • Ability to quickly grasp and distinctly explain technology and business concepts
  • Ability to deal with ambiguity and change
  • Ability to work in a team environment
  • Willingness to travel when needed
Other Education, Skills, Experience Desired
  • Bachelor's degree in business administration, information technology, consulting, engineering or related field preferred or equivalent combination of education and experience
  • At least 5 years of experience in managing product and/or solutions from definition to commercialization
  • Experience with Force.com based solutions a plus
  • Experience working with and/or implementing mobile applications especially iPad and iPhone applications is a plus

Meeting Planner – Customer Service Representative

Posting Date:09/19/2014

Location: New Providence, NJ

Department: Service Delivery

Experience Desired: 5 years Professional experience

Summary
We are currently recruiting highly motivated individuals to take on the role of Meeting Planner. The Meeting Planner will be responsible for executing logistics for medical education events and ensuring that Advanced Health Media’s commitments are met on-schedule and within budget. In addition, Meeting Planners are also responsible for maintaining consistent communication with sales representatives, faculty and internal staff throughout the meeting planning process. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Responsibilities
  • Database management
  • Selection or confirmation of venue, menu, audiovisual, and air/ground transportation arrangements
  • Budget management
  • Coordinate payment with venues
  • Communication with Clients and Faculty
  • Review all contracts
  • Ensuring all meeting materials are complete and accurate
  • Work closely with other team members to ensure successful execution of meetings
  • Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)
Competency Requirements
  • Excellent communication and interpersonal skills
  • Superior customer service and organizational skills
  • Exceptional attention to detail
  • Ability to prioritize and multi-task and to work under tight deadlines
  • Demonstrate ability to work in a fast-paced environment
  • Ability to work flexible schedules and/or extended hours to meet clients’ business needs
  • Proficiency in MS-Office, Word, Excel, and Outlook
Other Education, Skills, Experience Desired
  • Bachelor’s degree preferred; Associate’s degree or equivalent work experience acceptable
  • 5 years’ experience in a related field

Global Solutions Director, Event Management

Posting Date:09/18/2014

Location: New Providence, NJ

Department: Business Development

Experience Desired: 10-12 years Professional experience

Summary
The Global Solutions Director, Event Management will report directly to the Sr. VP of Business Development. The position is responsible for defining and managing the Global Event Management Solutions portfolio of strategic solutions and offerings for AHM. The candidate will be responsible for directing and overseeing all aspects of product lifecycle management including market demands, technology trends and the competitive environments. Has experience/expertise in the life sciences event management area.
Reports to
Sr. VP of Business Development
Essential Job Responsibilities
  • Defines, develops, promotes and manages a global portfolio of strategic solutions and offerings, combining business, solutions, IT, sales and marketing expertise.
  • Directs and oversees all aspects of product life cycle management including understanding market demands, technology trends, and the competitive field.
  • Works closely with Sales, Account Management and Executive Management to develop and grow their portfolio of solutions and offerings and is responsible for the financial performance of the portfolio.
  • Owns solutions roadmap; develops and communicates high-level, market and customer-driven requirements to Solutions Development and Partners, as required, to drive these requirements to product reality.
  • Participates in solution selling activities and ensures that marketing plans align with sales/launch plans.
  • Evaluates concepts (market timing, compelling event, problem identification). Identifies business requirements and ensures delivered solutions meet short- and long-term performance expectations of company and clients.
  • Emerge as a thought leader in the industry by presenting at conferences, authoring white papers, and participating in industry consortiums
  • Provides oversight to Sales Engineering to ensure solutions are properly positioned and demonstrated in the sales process
  • Maintains in-depth expertise and current knowledge of global Life Science event management and speaker bureau solutions, and core knowledge of compliance solutions
Additional Responsibilities
  • Builds a comprehensive network of contractors, consultants, alliances, and partnerships that will support the development and execution of solution offering
  • Demonstrated skills and experience in: developing and managing budgets, creating and executing presentations
  • Must possess excellent computer and computer software skills and experience relating to marketing and sales, including but not limited to: word processing, (i.e., MS Word), database (i.e., Access), presentation, (i.e., PowerPoint), data analysis (i.e., MS Excel)
  • Strong interpersonal and communication skills. In addition the fine honed ability to synthesize complex information and to create clear messages for audiences at all levels of sophistication. Experience working with board members and preparing board level presentations.
  • General reading, writing, and verbal communication skills; skills in scientific writing or electronic publishing desired; and the ability to coordinate interactions, events and meetings with the staff located Worldwide
  • Demonstrated ability to lead people and get results through others. Ability to think ahead and plan over a 1-2 year time span. Ability to organize and manage multiple priorities. Problem analysis and problem resolution at both a strategic and functional level
  • Ability to be hands-on and adapt quickly to changing demands and riorities and working within tight deadlines. A proven track record with small to mid-size companies in creating successful marketing plans, strategies and tactics. A solid track record working with business executives and professionals to drive the success of these programs
Other Education, Skills, Experience Desired
  • Must possess a Bachelor's degree (B.A. or B.S.) in Marketing
  • Graduate degree in a related field is preferred
  • A minimum of 10 - 12 years of experience in the Life Sciences event management/speaker bureau business, or equivalent combination of education and experience
  • Related pharma experience required and Experience in global markets preferred
  • Alliance and partnership experience also a plus

Data Services Manager

Posting Date:09/18/2014

Location: New Providence, NJ

Department: Product Delivery

Experience Desired: 5-9 years professional experience

Summary
The Data Services Manager will work as part of the Product Delivery team to design, develop, and integrate database management systems. The candidate will enforce best practices for database design and development and will oversee the implementation of data services and data integration solutions, both standard and custom, in a manner consistent with the company’s objectives.
Responsibilities
  • Designs and develops relational databases for optimal data storage and processing
  • Designs, develops or oversees the development of data integration solutions for both hosted and cloud-based environments
  • Serves as a key source of data design and integration knowledge for the Product Delivery organization and other company departments
  • Works closely with Product Engineering technical architects to implement company products and solutions
  • Participates in product design meetings
  • Provides leadership for approach and implementation of data services offerings
  • Runs data operations center, providing ongoing support and monitoring for clients
  • Communicates with customer stakeholders when needed to discuss technical issues, solutions or approaches
  • Coordinates directly with offshore data technical lead to ensure project work is consistent with standards and best practices
  • Provides governance and oversight to both onshore and offshore support and development data teams
  • Implements data warehousing, reporting and analysis, data availability, and archive/recovery solutions
  • Assists Product Delivery leadership with internal data-related projects as needed
Competency Requirements
  • Solid experience with data analysis and data modeling
  • Solid experience with relational database design and construction
  • Experience working with offshore development teams
  • Experience with business intelligence and data warehousing
  • Experience in exchanging data in text-based format, as well as Microsoft Excel
  • Experience with SQL Server Integration Services (SSIS) and/or another commercial integration tool
  • Experience with SQL Server Reporting Services (SSRS) and/or another commercial reporting tool
  • Experience with SQL Server Analysis Services (SSAS) and/or another commercial analytical tool
  • Strong experience with T-SQL and Stored Procedure coding
  • Some experience with SaaS-based and integrating with cloud-based data sources (e.g. Force.com)
  • Experience in optimizing databases and performance tuning; solid understanding of referential integrity and the use of indexes
  • Knowledge of the development process, including specification, documentation, and quality assurance
  • Ability to gather and review requirements and provide accurate estimates of work
  • Ability to work effectively as part of a team
  • Strong written and verbal communication skills
  • Excellent troubleshooting and analytical skills
  • Proficiency in Microsoft Office product suite including Word and Excel
  • Knowledge of Microsoft Development tools
Other Education, Skills, Experience Desired
  • BS Computer Science or relevant experience
  • Microsoft DB or BI Certification a plus
  • Experience with Informatica and Force.com based solutions a plus
  • Experience delivering consulting and/or implementation services for SaaS products to the Life Sciences industry
  • 5-9 years professional experience

Business Analyst – Product Delivery

Posting Date:09/18/2014

Location: New Providence, NJ or Chesapeake, VA

Department: Product Delivery

Experience Desired: 5 years Professional experience

Summary
Defines and validates technology solutions to meet AHM and client business needs and objectives. Performs requirements elicitation and needs analysis, facilitates communication and collaboration cross-functionally, and documents business and functional requirements that support AHM product delivery initiatives.
Responsibilities
  • Reviews, analyzes, and evaluates business, systems, and user needs
  • Facilitates group elicitation meetings and detailed, one-one-one interviews
  • Utilizes multiple requirements elicitation and analysis techniques
  • Writes high-quality and precise business and functional requirements for use by internal and external stakeholders (business and technical)
  • Generates wireframes and demos
  • Ensures sign-off and follows formal change management procedures to maintain scope
  • Maintains requirements traceability
  • Supports multiple accounts and initiatives simultaneously
  • Contributes to project estimates
  • As needed, provides assistance to Sales, Account Management, Service Delivery, Software Development, Engineering, Software Quality Assurance, UAT, Training, User Documentation and client Production Support.
  • Follows and utilizes standardized AHM requirements tools, templates and SOPs
  • Applies in-depth knowledge of system capabilities and user requirements to identify opportunities for product innovation
Competency Requirements
  • Exemplary written and verbal communication skills
  • Relates well with people and works collaboratively
  • Requirements analysis and design
  • Detailed oriented
  • Active listener
  • Strong SDLC background and experience with multiple methodologies
  • Ability to lead or mentor others
  • Ability to work effectively with employees and clients at all levels
  • Minimal travel, depending upon account assignment
Other Education, Skills, Experience Desired
  • Bachelor's degree in Computer Science, Business, or Communications
  • At least 5 years of experience in business analysis or related role
  • Professional certifications (such as CBAP) or professional society involvement
  • Client-facing experience (elicitation, demos, presentations)
  • UAT experience (test cases, on-site facilitation)
  • Product Support experience
  • Training (materials creation, internal/external stakeholder training)
  • Proficiency with all Microsoft Office applications
  • SharePoint experience
  • Prefer experience with a requirements management tool (Contour), wireframe mock-up tool (Axure, Balsamiq), and process flow software.
  • SQL experience
  • Previous experience in Pharmaceutical Industry promotional programs or medical education is a plus

Business Analysis (BA) Manager

Posting Date:10/06/2014

Location: New Providence, NJ

Department: Product Delivery

Experience Desired: 8 years Professional experience

Summary
Manages a team of analysts who are responsible for the analysis of new business system development and existing system improvement. Allocates analysis team resources and monitors deliverables to ensure client needs are met successfully and in a timely fashion. Provides strategic leadership and coordinates with other teams to identify and implement new systems, processes and tools to support the business function at an effective cost.
Responsibilities
  • Manages team of analysts and support analysts providing resource allocation according to department wide utilization standards.
  • Provides leadership across multiple accounts and initiatives simultaneously.
  • Evaluates business, functional and configuration requirements used by internal and external stakeholders (business and technical) and provides feedback to business analysts to ensure quality. Ability to accurately assess and determine when a requirements set is at the appropriate level of rigor sufficient to support development or make a solution decision.
  • Understands and provides guidance to the BA team in following best practices, including documentation sign off, prioritization, stakeholder management, change management, traceability, and risk management.
  • Mentors BAs in using and reporting on estimation techniques. Ability to accurately identify comprehensive deliverables and associated tasks required by the effort. Able to quickly grasp project complexity, assumptions, constraints and dependencies.
  • Adapts approach to changing strategies, funding decisions, risks and organizational direction.
  • Develops or improves metrics and measurements to track, assess and report on the quality of work.
  • Establishes and advocates approaches that will strategically position the department.
  • Displays and maintains a high level of awareness as related to current industry and organizational trends, standards such as IIBA elicitation and documentation techniques, professional certifications and disciplines being used to deliver new or enhanced business analysis approaches to solutions. Leads the team to follow approved business analysis approaches (processes, tools, templates, activities).
  • Leads the team to apply knowledge of system capabilities and user requirements to identify opportunities for product innovation.
Competency Requirements
  • Exemplary written and verbal communication skills
  • Relates well with people and works collaboratively
  • Requirements analysis and design
  • Detailed oriented
  • Active listener
  • SDLC background and experience with multiple methodologies
  • Ability to lead and mentor others
  • Ability to create and implement a strategic plan
  • Ability to work effectively with employees and clients at all levels
  • Becomes productive in new domains quickly and demonstrates adaptability
  • Self-starter who needs minimum supervision.
  • Minimal travel, depending upon account assignment
Other Education, Skills, Experience Desired
  • Bachelor's degree in Computer Science, Business, or Communications
  • 8 plus years doing complex/large scope BA work; with two years of direct management experience
  • Professional certifications (such as CBAP) or professional society involvement
  • Client-facing experience (elicitation, demos, presentations)
  • UAT experience (test cases, on-site facilitation)
  • Product Implementation and Support experience
  • Training (materials creation, internal/external stakeholder training)
  • Proficiency with all Microsoft Office applications
  • SharePoint experience, including advanced versioning skills
  • Force.com or other cloud solution a plus
  • Expertise with a requirements management tool (Contour), wireframe mock-up tool (Axure, Balsamiq), and process flow software. Demonstrated ability to train and support others in tool selection and usage
  • SQL experience
  • Previous experience in Pharmaceutical Industry promotional programs or medical education is a plus

Account Director

Posting Date:09/18/2014

Location: New Providence, NJ

Department: Account Management

Experience Desired: 10 years Professional experience

Summary
This Account Director is responsible for launching the CentrisDirect solution, building client loyalty by working with stakeholders to ensure a successful business partnership with AHM. The Account Director develops and delivers proposals and presentations.
  • Understands client’s needs, helps identify and resolve issues, builds and maintains positive client relationship
  • Drives client retention and expansion of business
  • Self-directed and manages projects from sale through delivery and directs internal resources to accomplish goals within budget and timeline requirements
  • Coaches, mentors, and develops others
  • Provides liaison between client and internal organizations (Operations, Finance, IT) to meet client’s needs.
  • Reports to
    Vice President, Account Management
    Responsibilities
    • Provides client interface for project identification, scope changes, reporting, and issue resolution
    • Identifies and initiates strategic solutions and opportunities for clients
    • Develops and delivers project proposals, presentations, and training programs
    • Develops solutions to complex problems requiring innovation and ingenuity
    • Delivers on responsibilities to the client with focus on service and implementation of contracted business
    • Takes ownership of client relationship, new business opportunities, and implementation of new products and services
    • Leads project team meetings with internal departments to review the status of all areas of the projects.
    • Meets with clients to provide project updates and understand client requirements
    • Develops and analyzes client reports, and presents to all levels internally and externally
    • Ensures compliance with AHM and client processes and procedures
    • Maintains current knowledge of appropriate regulations, e.g. OIG, PhARMA, ACCME
    • Identifies and recommends appropriate technical learning opportunities to others within team
    • Delivers results through interaction with a broader client base and the identification of strategic opportunities for future business
    • Assesses workforce needs to support strategy through effective hiring and staffing
    • Works closely with the Account Manager/ Associate to ensure the understanding of project timelines and deliverables, and that customer demands are satisfied
    Competency Requirements
    • Familiarity with event planning/management, or prior client service or account level sales experience
    • Understanding of the pharmaceutical industry
    • Exceptional customer service orientation
    • Excellent level of demonstrated oral, written and listening communication skills
    • Excellent process management skills as demonstrated through the ability to separate and combine tasks into efficient work flow and relate processes to larger strategic goals and initiatives
    • Proven planning/project management skills through the development of task/people assignments, monitoring & adjusting team activities to meet changing priorities, and communicating alignment with daily & strategic priorities
    • Possesses technical skills demonstrated by ability to recognize and initiate opportunities for modifications to existing technology
    • Effective presentation skills both internally and externally with ability to engage audience and change tactics midstream
    • Demonstrates drive as a versatile learner with keen ability to integrate learnings to enhance personal and organizational performance
    • Implements strong relationship management skills applying the appropriate rapport in various situations
    • Proven leadership skills including confidence and willingness in taking risks, maintaining composure in all circumstances, and approaching all situations with integrity
    • Applies fairness by identifying, evaluating and recommending interventions to solve problems as well as treat others equitably
    • Demonstrates excellent conflict management and negotiation skills through identifying potential areas of conflict and taking proactive steps to build consensus with minimal noise, as well as making and selling difficult decisions in a direct yet diplomatic manner
    • Strong computer and software reporting program skills
    • Superior coaching and mentoring skills, including keen listening skills to decipher the underlying message
    • Time management skills to effectively manage a broad range of activities
    Other Education, Skills, Experience Desired
    • Bachelor’s Degree
    • Minimum of 3 years pharmaceutical or medical education industry experience
    • Minimum of 3 years of supervisory experience demonstrating effective and fair management of people
    • Minimum of 3 – 5 years of related client service/account management experience
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